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Demarche Consulting Group has twenty years of change management consulting experience working with public sector clients. We are currently a pre-qualified vendor on several public sector Consultant Roster Programs including the City of Seattle, King County, and Washington State rosters. Many of these roster programs operate under the State's Purchasing Cooperative, providing access to these services to all agencies in Washington State. Demarche Consulting Group services include: PRE-QUALIFIED PUBLIC SECTOR AGENCY ROSTER LISTINGBusiness Process Redesign — redesign of business processes to achieve breakthrough results. Interventions in which a structural change is made to an organization, altering the reporting relationships, and the purposes/objectives of the component parts of the organization. Customer Service—design and implementation of various customer feedback methodologies, including customer survey design and implementation; Assisting clients in data analysis and action planning; ability to increase motivation of employees to provide efficient and courteous customer service; Design, implementation and analysis of employee surveys. Environmental Management - Policy and strategy development , management systems development and auditing, decision support, environmental performance evaluation, and environmental reporting. Human Resources — Human Services/personnel services studies, analysis, evaluation, monitoring, recommendations, review, recruitment, advertising development, selection, retention, training, counseling, dispute resolution, performance audits, surveys, bargaining, intervention and reports. Internal Audit Services— performance reviews, internal management controls, systems reviews, review reliability, integrity of financial and operating information, review the economy and efficiency of resource utilization, identifying corrective actions. Management Counseling— management counseling services to improve operations and performance. Management Services Consulting - management/organizational studies, strategic business planning, process redesign and analysis, evaluation, monitoring, assessments, recommendations, development, planning, review, facilitation and reports. New process/Change Management — familiarize, reorient, train staff in new processes or business operations: adapt technology to new operations. Organizational Design — individual and group conflict resolution; team development; transition management; performance management; organization change; strategic/business planning; labor/management collaboration. Project Management— project management studies, process redesign and analysis, evaluation, monitoring and recommendations, scheduling, training, tracking, planning, plan review, permitting and reports. Strategy Development — research and assessment of strategies, strategic planning design, facilitation assistance. Training and Counseling — employee training, education and counseling. Training and Development Services— team building, conflict resolution, facilitation, retreat design/facilitation, communication improvement services, leadership development, process improvements and performance measurement.
City of Seattle Consultant Roster King County Call 206-263-9400 (TTY Relay: 711) Fax 206-296-7675 / 206-296-7676 E-mail Procurement Web@kingcounty.gov Address Procurement and Contract Services Section Finance and Business Operations Division King County Department of Executive Services Manager: David Leach david.leach@kingcounty.gov CNK-ES-0340 401 Fifth Ave., 3rd Floor, Seattle, WA 98104 - 1598
Washington State Procurement - 360/902-7400 Washington's Electronic Business Solution (WEBS) http://www.ga.wa.gov/purchase/contact.htm
Washington State Personnel
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