Demarche projects.
Our clients have included such organizations as:
- Snohomish County Planning and Development
- City of Seattle Department of Transportation
- Western Regional Water Utilities Benchmarking Group
what our clients are saying...
"These guys have been great. They developed a protocol for conducting benchmarking that can be re-used and has been applied across the West Coast utilities. Linda is capable of working with large organizations or smaller work groups. And let me tell you, she is considered and recognized as a national leader in benchmarking. She has a national reputation and is known as one of the best people in the country for this kind of work."
-
Scott Haskins, Lead
Western Regional Water Utility Benchmarking
Group
"One of their great strengths was the data mining. It allowed us to manage by fact and showed us what was possible. They were very good with the subject matter experts and people at the working level. In my estimation, it was a great partnership between a client and a consultant."
-
Rick Krochalis, former Director
Seattle Department of Construction
and Land Use
"One of the great things about Linda and her group is that they are both technical and also able to see the vision, the big picture. She is very tenacious and sometimes driven. Which is great and what is needed. One of the biggest results, best benefits... was... mapping the processes. It was incredibly helpful to be able to actually look at the maze. And then, being able to see it clearly, we were able to figure out how to change how we did our reviews, to simplify, and save a lot of time. We went from an average of a week or two to process a permit, to 3 days. What makes Linda especially effective is that she has a very humble spirit. She engenders consensus among people, just from the spirit of her interactions. I think that the fact that she really cares is transmitted."
- Sharon White, Deputy Director, Customer Service
Seattle Public Utilities
"Of the consulting firms I've worked with over the past 20 years this is the only one who truly LISTENED and guided our efforts. Their style of communication and use of tools to help us to understand how we need to focus our efforts and attention were extremely valuable. Dr. Paralez has the ability to bring complex concepts into focus and demystify the systems approach to problem solving. My experience with Demarche taught me more in a rather brief period of time than I learned in all the seminars and courses taken on the same subjects over the past several years. Their hands on approach and willingness to challenge conventional thought and perceptions leads you to a better organization. I highly recommend this firm."
- Pam Miller, Customer Support Center Manager
Planning and Development Services, Snohomish County, WA
"This was a challenging project scope, with multiple complexities. Demarche managed the entire project with great leadership, focus and outcomes. The project went far above our expectations, met all the political, financial and schedule challenges far ahead of expectations. We would seek Demarche Consulting again for any future project."
- Nancy Locke, Former Purchasing Manager
City of Lynnwood, Lynnwood, WA
